30 Years RealEstate
FIBAA Akkreditierung
CEPI Akkreditierung

Brenda Groen PhD, MSc

Brenda Groen PhD, MSc

Saxion University of Applied Sciences

Brenda Groen is associate professor Experience & Service Design at the Research Centre Hospitality of Saxion University of Applied Sciences. She has 20 years experience in education in Facility Management, and for several years was course director for the Master Facility and Real Estate Management, and MBA programme. She has presented at several leading FM conferences and published in international journals. Her current research interests are experience and hospitality, including visual representation of hospitality, service design in FM, new ways of work, and added value of FM.

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